Privacy Policy
Last updated: 3/30/2025
1. Introduction
Welcome to Vartastu ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer service chat platform.
2. Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal information such as name, email address, phone number, and company details
- Usage data including login information, features used, and time spent on the platform
- Customer conversation data processed through our platform
- Technical data such as IP address, browser type, device information, and cookies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative notifications, such as updates or security alerts
- Respond to your comments, questions, and requests
- Analyze usage patterns and trends to enhance user experience
- Protect against, identify, and prevent fraud and other illegal activities
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Business partners with your consent
- Legal authorities when required by law or to protect our rights
- In connection with a business transaction such as a merger or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: